About

Heather's Place Salon & Boutique is a L'Oreal Professional Elite Black salon
originally started as H Studio and founded in 2004 by Kevin and Heather Krohn.  

Our mission is to provide the ultimate salon experience with Customer Service as our top priority.  

Our Story

We have done what we were told couldn't be done: created a big city style salon in Orange County, but without the ego and attitude.  Everyone works TOGETHER.  We have formed a TEAM of talented professionals who have a thirst for knowledge and a passion for their craft.  Our motto is "Never Stop Learning".  Come experience the difference...

"The best Stylists in the world!"

Our Vision

Our goal is to create the best hair salon in all of Southern California.  In order to do that we need the best training and education.  We must provide the highest level of customer service.  We can only use and offer the highest quality products available anywhere in the world.  We also must stand behind our work and the products we sell.  Our partnership with L'OREAL PROFESSIONAL has assured all of this and more...see you soon!

 

It is our pledge to deliver exceptional service to our clients by...

 

  • Recognizing customers come first

  • Treating everyone with dignity, respect, fairness, and non-discrimination

  • Assuming a positive smiling, helpful, professional outlook/demeanor

  • Listening to our customers with a caring attitude

  • Constantly educating ourselves to maintain the highest level of skill and knowledge in our field

  • Using and offering only the highest quality products available in the world

  • Keeping customers informed about their concerns

  • Answering questions/resolving issues promptly and accurately

  • Providing knowledgeable answers to questions

  • Acknowledging and thanking customers

  • Soliciting customer feedback to improve our services

  • Continually exceeding customer expectations

  • Customer satisfaction is a direct reflection of our effectiveness as an organization.

 

If you are ever less than completely satisfied with any products or services provided by H Studio Salon we promise to make it right.