Here are some of the most common questions our clients have as well as some of our policies and procedures.
What do the different price levels mean?
Our levels are based on the training, experience and on-going development of our stylists.
Should I be worried about the level of service provided by a lower level stylist?
Absolutely not! Before any of our stylists go behind the chair they have done all of the following: completed beauty school, assisted for a minimum of one year, and completed our comprehensive 50 week training program. Please see our Customer Service Pledge and rest assured that you are in good hands at Heather's Place Salon & Boutique.
Can I try different stylists within the salon?
Heather's Place Salon & Boutique maintains an open chair policy. With this, you are able to choose stylists within any of our 6 pricing levels, giving you the option to stay within your budget while still receiving outstanding service and style. We suggest that you use at least two or three stylists regularly so that you are always assured of knowledgeable, personalized service regardless of emergencies, vacations or illnesses. Please be assured that each member of our team is exceptionally trained and able to take care of any and all of your hair care needs.